Get in Touch With Us

Thank you for stopping by. Whether you have spotted something that needs fixing, want to share an idea, or simply have a question, we would be glad to hear from you. Every message is read by a real person, and we do our best to reply quickly and helpfully.

How to Reach Us

The easiest way to contact us is by email. Please write to [email protected] and we will get back to you as soon as we can. We usually reply within two working days, although it may take a little longer during busy periods or public holidays.

What You Can Write to Us About

To help us point your message in the right direction, here are a few common reasons people get in touch:

• Corrections: If you think a detail on one of our pages is out of date or not quite right, let us know which page and what you noticed. We check every report carefully.
• General questions: Not sure how something on the site works, or where to find a particular page? Just ask.
• Feedback: Tell us what you find useful, what feels confusing, or what you would like to see more of.
• Working together: If you have a proposal or partnership idea, please include a short summary so we can review it properly.

Tips for a Faster Reply

A clear subject line makes a big difference. Something like "Correction on homepage" or "Question about a guide" helps us sort messages quickly. If your note relates to a specific page, please include the link. Screenshots are welcome too, as they often save a lot of back-and-forth.

Please do not send passwords, bank details or other sensitive personal information by email. We will never ask you for them.

Your Information

When you contact us, we only use your details to respond to your message and to keep a simple record of our conversation. You can read more about how we handle and protect personal data in our Privacy Policy. For the rules that apply to using this website, including how our content may be shared, please see our Terms of Use.

A Quick Note

We are an independent editorial team, so we are not able to resolve account issues or disputes with third-party services on anyone's behalf. If your query concerns another organisation, the quickest route is usually to contact them directly. That said, we are always happy to hear about your experience, as it helps us keep our pages accurate and useful.

Thanks again for reaching out. We look forward to hearing from you.